Set up your Seller account

Please signup here for a seller account and received an email approval of your account already? Then let’s go through the steps to get you set up properly!

To build and strengthen your business on the Marketplace, it’s important to have a trustworthy and unique profile.

Info: Only listings with proper seller profiles will be promoted on the homepage, newsletters and social media, which will help to increase your visibility and sales.

1. Go to your seller profile

Login to your seller dashboard

2. Complete your profile information

• Check your profile information for accuracy.
• Also add your location to create your pin on the seller map. This can help your local community to find you.

3. Add a description

A detailed description helps potential buyers know you and your organization. Tell them your story of how you got started and what your focus is.

A complete description of your business should state:

• who you are
• what you stand for (mission/motivation)
• what your companies main activities are
• previous references, etc.

Additionally, you can also add a photo of your workspace or shop to give some personality and a better impression of your project.

Any relevant information that will provide detail to the customer on your business and make them trust in your profile and feel comfortable to purchase your items.

4. Add your logos

Make sure to make your profile recognizable by uploading a logo to your account. We recommend to use your company logo (if you don’t have any, you can create one with our logo generator).

• The first logo is what will appear as your profile picture
• The second logo is what will appear on your invoices to customers

The recommended size for your logos is 250x250 pixels

5. Give options to pay

In order to make sales on the Marketplace, it is required to set up at least one payment option.

Please consider to set up both payment options - Credit Card and Paypal

If you need more information on how to set up payment options, please refer to the Guide to Set up your payment method.

6. Create listings

If you fulfilled all of these steps, your profile should be set up well to sell and perform well on the Marketplace.

Now it’s time to upload the items you would like to sell. To get the most out of your listings, please see the guidelines for creating good marketplace listings.

Get your reviews

Reviews from customers reflect the purchase experience and can feedback on: the quality of your communication, your item quality, delivery experience etc. They are publicly visible and can act as your portfolio, which serves as an indicator for potential customers to decide to buy or not buy from you.

We therefore strongly recommend you to ensure a high quality of service through your exchanges with the customer.

If customers do not leave a review on their own, you can set your order status to “Awaiting review” which will notify them with a reminder to write a review.